This section features reports of the research conducted under the WDR umbrella by research centres around the globe.
Measuring ICT sector performance Print E-mail
Tuesday, 24 April 2007
LIRNEasiaCountry reports of the Measuring ICT Sector and Regulatory Performance project, a six-country multi-component study, are now available for three countries: India, the Philippines and Thailand. The study includes assessments of the regulatory performance in each country, using the telecom regulatory environment (TRE) scorecard; analytical descriptions of reforms that have been implemented; and measurement of changes in sector performance, using the indicators being developed under this project.

icon Thailand report (375.92 KB)

icon Philippines report (417.2 KB)

icon India report (1.21 MB)

The country reports are the first component of a complex study of the six countries. Below is a description of the complete research project.  

The rapid development of ICTs and the pervasive impacts of their deployment in many different aspects of society have brought to the foreground the need for new, improved and standardized indicators to measure performance of the ICT sector.

In order to make comparison between countries and regions meaningful, it is necessary to agree on and develop standardized ICT indicators. International partnership in developing ICT indicators is largely a product of the first phase of the World Summit on Information Society (WSIS). It is important to prioritize indicators that are appropriate for emerging Asia and to develop them with the participation of key stakeholders. Stakeholders have to weigh the relevance, cost and benefits of collecting data for individual indicators.

This project is a multi-component multi-country study which seeks to develop such indicators, that are relevant to the Asian context, through a participatory process involving national regulatory agencies (NRAs), national statistical offices (NSOs), operator associations and operators to ensure a representative set of indicators for the current ICT sector setting. Specifically, this project seeks to:

  • Develop a draft indicators manual with concepts, definitions and methodologies relevant for developing Asia;
  • Develop an accompanying report to address the more abstract conceptual framework within which the manual is embedded;
  • Apply the output from the indicators work in three South Asian and three South East Asian countries to improve both the indicators manual and report;
  • Conduct country studies in three in South Asian countries: India, Pakistan and Sri Lanka, and three South East Asian countries: Indonesia, Philippines and Thailand, that include:
    • Telecom regulatory environment scorecard to assess regulatory performance
    • Analytical descriptions of reforms that have been implemented in the respective countries
    •  Measurement of changes in sector performance, using the indicators being developed, with emphasis on effects on the poor
    • Input to and use of the results of the Teleuse on a Shoestring research that will be conducted in parallel
  • Conduct a multi-country study that builds on the Teleuse on a Shoestring project undertaken in 2005 and which emphasizes teleuse by the poor and by women.

Project Team:

Harsha de Silva is developing the theoretical framework and is the lead consultant economist for the six country study. Divakar Goswami is the project coordinator. The Indicators Manual is being developed by Helani Galpaya. The country studies are being undertaken by two-person research teams that include one person from the study country and one from outside:

India: Payal Malik & Lorraine Salazar
Indonesia: Divakar Goswami & Suhardi
Pakistan: Joseph Wilson (second researcher to be finalized)
Philippines: Lorraine Salazar & Joseph Wilson
Sri Lanka: Malathy Knight-John & Payal Malik
Thailand: Deunden Nikomborirak & Harsha de Silva

The Teleuse on a Shoestring research is being led by Harsha de Silva, and coordinated by Ayesha Zainudeen.

This project consists of four components:

  • Telecom Regulatory Environment (TRE) Survey
  • Analytic Description of the Telecom Reform Process specific to the individual countries
  • Telecom and ICT Indicators (primarily supply side) collection
  • Teleuse on a Shoestring (demand side data collection) research

The first three components are to be conducted in all six countries. Depending on the availability of resources, the demand-side Shoestring research (focusing on the poor and on women) will be conducted in 4-6 countries. This project will yield comparative data based on a common methodology. The findings from the study are expected to highlight the major differences and similarities between the six Asian countries.

Six country study components:

Useful insights will also be gained in comparing the findings from the different components within individual countries.

The resultant country reports will include sections on regulatory performance, reform implementation, sector performance, and demand-side data. The ability to compare and contrast, both among the different sections and across different countries would be a unique advantage in the study design.