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Global Dialogue on Mobile Government |
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Wednesday, 21 November 2007 |
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The World Bank, the Development Gateway Foundation, e-GovWorld, e-Gov Monitor, and IIS-Russia are hosting a global dialogue on mobile services, which are quickly emerging as the new frontier for transforming government towards citizen-centricity and one-stop multi-channel delivery. Mobile services extend the benefits of remote delivery of government services and information to those who are unable or unwilling to access public services through the Internet or simply prefer to use mobile devices. In theory, many government services can now be made available on a 24x7x365 basis in any place covered by mobile networks, which today means almost everywhere.
The Global Dialogue on Mobile Government: The New Frontier in Transforming Public Services event will take place from 08.30 - 11:00 am ET on
November 29, 2007 in Washington D. C. and in Delhi; you can also
participate via live webcast and online discussion forum, or via
videoconference from one of several other participating cities.
According to an estimate by R. Chandrashekar, Additional Secretary
(e-Gov), Government of India, (keynote speaker at this seminar), up to
50-60% of government services in India can be delivered via mobile
channels. This emerging trend in public service delivery has often
been called "Mobile Government" (M-Government) and is part of a broader
phenomenon of mobile-enabled development (m-development), which
leverages the mobile revolution to enable development impact. We hope
to address the following questions at the Global Dialogue on Mobile
Government:
According to the ITU, the total number of mobile users worldwide as
of late 2006 was about 2.7 billion and the number of internet users was
just above 1.1 billion. Does this provide a strong case for leveraging
mobile channels to dramatically improve access to public services to
those who can afford to use a personal or shared mobile phone (e.g. as
in Village Phone programs)? Does this create an opportunity to connect
in the near future the next two billion people to the benefits of
e-government, e-health, e-education, e-banking and e-commerce? - How exactly can Mobile Government transform the lives of common
people in developing and transition countries? What are the best
examples of such impact? + What are the types of services that can be
easily provided on mobile phones/devices ("quick wins") and what are
the more strategic high-impact services ("killer applications")?
- What are the key constraints to making this vision a reality? What are the critical success factors and lessons learned?
- Should government agencies and the development community take this
opportunity to drastically improve access to information and services?
How should governments and donors change the way they do business to
take full advantage of mobile technologies?
- What is the role of the private sector? Are there successful business
models (e.g. PPP) for private sector companies to support value-added
m-government services?
This Global Dialogue seminar is organized as an integral part of the
eGovWorld 2007 Conference taking place in New Delhi on Nov. 29-30, 2007
(www.egovworld.org) and will connect a large and high profile audience
in India with experts and e-government champions in other countries for
sharing ideas on how to take public services transformation to the next
level with the help of mobile technologies.
Click here for more information about this event.
JOIN LIVE WEBCAST:
The Webcast links are at: http://www.worldbank.org/edevelopment/live
(registration is not required but is recommended). If you would like to
send in advance questions for speakers, or if you have any questions on
how to access the webcast and e-discussion, please email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
JOIN DISCUSSION FORUM:
We also strongly encourage you to post your views on the discussion forum created for this event.
Click here to join the discussion forum.
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